Return Policy

Return Policy

If you are not satisfied with your purchase, you may return it within 14 days from your original shipment date. Please note that the original shipping charges are not refundable. Should you receive damaged, defective or incorrect items please contact us within 5 days of delivery date, also please return it to us within 14 days from the date your order was shipped. TheCrescentDrive.com does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return. Returns are processed within 7- 10 business days after your items are received at our warehouse. Due to the rapid turnover, TheCrescentDrive.com does not offer exchange. The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories. Please note that all other returns will be subject to a 5% restocking Fee. Please check our return procedures or please email help@thecrescentdrive.com

 

Return Conditions

All return items must be unworn, unwashed, and have original tags attached. We will not accept the return if there is a sign of wear such as stains, make up and deodorant. 

Items Not Eligible for Refund or Store Credit: 
All accessories including Jewelry, bags, scarves, beauty/cosmetics are final sale. Bodysuits, swimwear, and undergarments are final sale. All mark down items are final sale. Final sale items are non-refundable and cannot be returned for exchange or credits.


How to Return

Please complete a return request form on the original invoice and include it on your return package. If return form is not filled out correctly or missing, there will be delays in processing. Also, keep your proof of postage and ship your return along with a tracking number as we are not responsible for return packages that are stolen or lost in transit. 

Return to: 

326 FASHION

1013 CROCKER STREET #4

LOS ANGELES, CA 90021